Privacy policy

Privacy Policy for help@pragatinatural.com

This privacy notice discloses the information practices for help@pragatinatural.com and the types of information that help@pragatinatural.commay collect from you when you access or use its websites, applications, and other online services (collectively, referred to as “our services”). 

This policy will notify you of the following: 

What personally identifiable information is collected from you through our services, how it is used, and with whom it may be shared. What choices are available to you regarding the use of your data. The use of the data collected at the time of placing an order through our services. How cookies and analytics scripts help ease your future transactions and improve our services.The use of the data collected through surveys and contests.The security procedures are in place to protect against the misuse of your information.How you can correct any inaccuracies in the information.

This privacy notice applies solely to information collected by our services. This policy does not apply to information that you provide to, or that is collected by, any third parties, payment gateways, social networks, etc that you may use in connection with our services.

Information Collection, Use, and Sharing

The information we collect on or through our services may include: 

Account information: Your full name, email address, age, delivery address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and other similar information.Other information that may include your browsing/usage information and transactional information including billing information and credit/debit card or other payment information, etc

Information obtained from automatic data collection technologies, which may include computer and device information, location information, delivery preferences, etc. We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone without your consent.We will use your information to provide our services to you in a personalised format and may use it to provide relevant advertising, provide support to you, communicate with you, and comply with our legal obligations. Unless you ask us not to, we may contact you via email, phone calls or other forms of communication in the future to provide support, collect feedback, improve our services, tell you about specials, new products or services, etc.

Third Party Sharing

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests or improve our services. This may include sharing information with contractors, advertisers, service providers and other third-parties whom we use to support our business, including delivery and support services. We may also obtain information about you from third parties such as partners, marketers, third-party websites, and researchers, and combine that information with information which we collect from or about you. This includes exchanging information with other companies and organizations for the purposes of ensuring security and safety, preventing fraud, performing audits and improving our services.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do the following, within reasonable bounds, at any time by contacting us via the email address or phone number given on our website: Change/correct any data we have about you. Have us delete any data we have about you.Express any concern you have about our use of your data.OrdersWe will specifically request information from you on our order form. To utilise our services from us, you will have to provide contact information (like name and shipping address) and financial information (like credit card number, expiration date), either on our service or to authorised third party providers. This information will be used for order fulfilment, billing and other reasonable purposes. If we have trouble processing an order, we’ll use this information to contact you.

Cookies and Analytics Scripts

We use cookies and analytics scripts on our services. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie or analytics script to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies and analytics scripts also enable us to track and target the interests of our users to enhance the experience on our services.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring and improving our services.

Security

We take precautions to protect your information. When you submit sensitive information via our services, your information is protected both online and offline. However, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for it at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes in this Privacy Policy

We reserve the right to amend this privacy policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Your continued use of the services following the posting of changes to this privacy policy will constitute your consent and acceptance of those changes.If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at help@pragatinatural.com.